At Jama Holistics, we are committed to delivering your orders promptly and safely. Below is an overview of our shipping process, including area-based fees.

Processing Times:
        •       Orders are processed within 2-3 business days after payment confirmation.
        •       Custom or handmade items may require additional processing time, noted in the product description.

Shipping Rates & Area-Based Fees:
        •       Local Shipping (South Africa):
Standard shipping rates are calculated at checkout based on your location. Additional fees may apply for remote or hard-to-reach areas.
        •       International Shipping:
Rates vary by destination and weight. Customs fees or additional surcharges may apply depending on your country’s regulations.

Delivery Times:
        •       Local Deliveries: 3-7 business days.
        •       Remote Areas: Allow an extra 2-3 business days for delivery.
        •       International Deliveries: 10-21 business days, depending on the destination.

Order Tracking:
        •       Once shipped, you will receive an email with a tracking number to monitor your delivery.

Additional Charges:
        •       Customers in remote areas will be notified of any extra shipping fees before order confirmation.
        •       For international orders, customs duties, taxes, or handling fees are the responsibility of the customer.

Lost or Delayed Shipments:
If your order is delayed or lost, contact us at [Your Contact Email]. We’ll work with our courier to resolve the issue as quickly as possible.

Thank you for trusting Jama Holistics to deliver natural beauty and wellness to your doorstep.